Terms of Service

1. Who can use Khawi

You must be at least 18 years old and able to enter into a binding contract. Your WhatsApp number identifies you to Khawi, so keep your phone and your WhatsApp account secure: you are responsible for what is done through Khawi from your number. If you use Khawi for an organization, you confirm that you are allowed to do so on its behalf.

2. The preview

Khawi is an early preview, open by invitation. Features may change, be limited or stop working, and the Service may sometimes be unavailable. We may end the preview, or your access to it, at any time. Khawi is free during the preview. If we introduce paid plans, we will tell you the price before you are charged, and you can decide whether to continue.

3. What Khawi does for you

3.1 Answers

Khawi uses AI to understand your messages and to write its answers, summaries and drafts ("Output"). Output can be wrong, incomplete or out of date. Check anything important before you rely on it. Khawi is not a substitute for professional advice, such as medical, legal or financial advice, and is not for emergencies or anything where a missed or late message could cause harm: reminders and messages can be delayed or fail.

3.2 Actions on your behalf

You can ask Khawi to act for you: for example, to send an email or message, manage your calendar, fill in a form, book or order. You authorize Khawi to take the actions you ask for, and the steps reasonably needed to complete them. By default, Khawi asks for your approval before it sends anything or changes anything in an account you've connected, contacts anyone on your behalf, signs in to a new website, accepts a website's terms, or spends money. Please read what it shows you before you approve. You can change some of these settings by asking Khawi, and it confirms the change with you first. You are responsible for actions you approve or allow, including ones that can't be undone.

3.3 Purchases and bookings

Purchases and bookings are between you and the merchant or provider. Khawi doesn't hold your money or make transfers, and it never types your card details: you enter and save payment details yourself, with the merchant. If you approve a purchase, Khawi may complete the checkout with the payment method you saved there. The merchant's own terms, prices, cancellation and refund policies apply, and questions about an order go to the merchant. We are not responsible for merchants' goods, services or charges.

3.4 Connected accounts and sign-ins

When you connect an account, or sign in to a website in Khawi's browser, you authorize Khawi to access and use it to do what you ask and to run the features you have on. Connect only accounts that are yours, or that you're authorized to use. The other service's terms still apply to you, and you are responsible for following them. You can disconnect an account at any time.

3.5 Messages from Khawi

Khawi may message you first, for example with reminders, your morning brief or alerts, according to your settings. You can ask it to stop at any time. Your mobile provider's data charges may apply.

4. Your content

You keep ownership of the messages, files and other content you give Khawi ("Your Content"), and, as between you and us, of the Output it produces for you. You give us permission to host, copy, process, transmit and display Your Content only as needed to provide the Service to you, as described in our Privacy Policy. You confirm that you have the rights needed to share Your Content with Khawi, including any information about other people.

5. Acceptable use

Don't use Khawi to:

• break the law, infringe anyone's rights, or help anyone else do so;
• harass, threaten, deceive or impersonate anyone, or send spam or messages people haven't agreed to receive;
• commit fraud, or make purchases, bookings or commitments you're not authorized to make;
• access accounts, systems or data without permission, or get around security measures or access controls of any service;
• create or spread malware, or interfere with, overload or disrupt the Service;
• copy, resell, reverse engineer or probe the Service, or use it to build a competing product;
• break WhatsApp's terms or policies.

We may limit, suspend or end your access if we reasonably believe you have broken these terms, or to protect the Service, other people or us.

6. WhatsApp and other services

Khawi is not made, endorsed or sponsored by WhatsApp or Meta, or by the apps and websites it works with. You must also follow WhatsApp's own terms. Other services are provided by their owners, and their terms and privacy policies apply. We are not responsible for their availability, content, actions or charges.

7. Our service and your license

The Service, including the Khawi name and logo and the software and content we provide, belongs to TorchStack and its licensors. We give you a personal, non-exclusive, non-transferable and revocable license to use the Service under these terms. If you send us ideas or feedback, we may use them without any obligation to you.

8. Ending your use

You can stop using Khawi at any time and ask us to delete your data, in the chat or by email (see our Privacy Policy). We may suspend or end your access, or the Service, at any time, including if you break these terms; we will give you notice when it's reasonable to do so. Sections that by their nature should continue after your use ends, such as sections 4 and 7 to 14, will continue.

9. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that the Service will be uninterrupted, error-free or secure, or that Output or actions will be accurate or achieve a particular result.

10. Limitation of liability

To the fullest extent the law allows, TorchStack and its affiliates, officers, employees and suppliers are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from or related to the Service. Our total liability for all claims related to the Service is limited to the greater of US$100 or the amount you paid us for the Service in the 12 months before the claim. Some places don't allow some of these limits, so they may not apply to you.

11. Indemnity

To the extent the law allows, you will defend and indemnify TorchStack against claims, losses and costs (including reasonable legal fees) arising from your breach of these terms, from Your Content, or from your misuse of the Service or of another service through it.

12. Governing law and disputes

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. If you have a dispute with us, please contact us first so we can try to resolve it informally within 30 days. Otherwise, the courts of Delaware have exclusive jurisdiction, except that either of us may ask any competent court for urgent relief. If you use Khawi as a consumer, nothing in these terms takes away rights you have under the mandatory laws of the country where you live.

13. Changes to these terms

We may update these terms. We will change the date at the top, and if a change is significant, we will tell you in the chat or by another reasonable means before it takes effect. If you keep using Khawi after a change takes effect, you accept the updated terms.

14. General

These terms and our Privacy Policy are the whole agreement between you and us about the Service. If any part of these terms can't be enforced, the rest still applies. If we don't enforce a right, we haven't waived it. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. Nobody else has rights under these terms.

15. Contact us

Questions about these terms? Email hello@khawi.dev. Khawi is provided by TorchStack LLC.